Group 481580
Let Your Customers Answer Your Most Strategic Questions
Are we solving a critical Problem for the customer?
Understand how aligned your product is with the problem your customers are experiencing to validate product-market fit and tailor your product roadmap.
Are we offering a Price that is easy to justify?
Understand the markets price sensitivity and perceived ROI against your current pricing and offering.
Are we delivering a great Product experience?
By analyzing customer pulse responses, usage data, and feature requests, CPV helps you break through the noise and deliver product features and enhancements that ensure stability, support, and value your customers expect.
Do our People add value to our customer’s experience?
Equip your team with candid insights to improve your sales and support process to win more

A Real-Time Dashboard Delivering Actionable Insights

Prevent Churn and Crush the Competition
Track each customer's CPV and feedback to flag churn risk while keeping ahead of the competition.
Uncover Opportunities and Close More Deals
Use customer insights to refine your sales approach while uncovering upsell and cross-sell opportunities you didn't know you had.
Validate Product-Market Fit & Pricing
Understand how your product is solving your customers' pain point and the value they receive to revise and improve on your pricing strategy.

Powered by Pulses — The Way You Ask Matters 

Customer Perceived Value calculated from Pulse responses. Asking the the right question, to the right decision-maker,
at the right moment leads to exceptional business outcomes


Annual engagement from Buyers and Sponsors (over legacy VoC)
Responses provide detailed
Go-To-Market intel
Million in revenue opportunities

Thats what TheySaid

See what our customers think of our work

  • Branch App

    Too often in Sales things come out of left field. But with TheySaid, we don't have any more 'out of nowhere' experiences. We have infinitely more visibility into our customer base and are more attuned to how they feel, whether they're showing signals of risks or indications of expansion.

    Lacey Everson Strategic Account Manager at Branch

  • Zuora Logo

    Everyone's talking about NPS — but TheySaids's approach is a way better methodology for risk assessment. It's really well tailored to GTM orgs, and it is lighter weight to get rolling than other tools available.

    Tom Krackeler CXO at Zuora

  • Jamf

    Old-school VoC tells you who could be at risk, but TheySaid tells you specifically who they are and why.

    Ben Michael Director of RevOps at Jamf

  • Amplemarket Logo

    We're super pumped about TheySaid — it's helping us streamline the customer request and prioritization process, allowing us to advocate better for our customers.

    Cara Harrick Head of Customer Success at Amplemarket

  • testRigor logo

    TheySaid makes net retention easy. After a super easy implementation, we were able to immediately start measuring the value we provide to testRigor customers and then take action on risks and growth opportunities in real-time. The insights TheySaid gives us blow our last VoC system out of the water.

    Artem Golubev Co-founder & CEO at testRigor

  • MployerAdviso

    Shortly after launch, we retained and grew several opportunities TheySaid identified. We're also able to identify the needs of out customers and address their problems quickly.

    Ben Nye SVP of Customer Success at MployerAdvisor

  • DX logo

    Most CX platforms give you NPS and CSAT data, but TheySaid actively asks customers about their experience throughout their journey.

    Brian Hartley Head of CX at DX

Customers want to inform your Go-To-Market.
Ready to listen?

Schedule demo