Affordable, Transparent Pricing

AI user testing is a research method that helps teams understand how real people interact with their product by having users complete real tasks while AI guides the experience. It captures screen activity, voice feedback, and user behavior, then automatically analyzes the data to uncover usability issues, behavior patterns, and actionable insights, all while significantly reducing the time and manual effort required in traditional user testing.

AI user testing is ideal for Product Managers, UX Designers, UX Researchers, product teams, and anyone responsible for improving user experience, onboarding flows, conversion funnels, pricing pages, features, or overall product usability.

Users simply click a test link and complete guided tasks while sharing their screen and thoughts. AI guides them through the process, asks follow-up questions, and helps capture feedback without requiring downloads or technical setup.

Insights are generated automatically once users complete tasks. AI identifies usability issues detect behavioral patterns, calculates task success rates, and highlights key friction points, within minutes rather than days or weeks.

Yes. TheySaid offers plans suitable for individuals, startups, and teams. You can run user testing for personal projects, early-stage products, or full-scale business applications.

Typical outputs include:
 • AI-generated summaries of findings
 • Task completion metrics and time-on-task stats
 • Patterns of repeated issues
 • Highlight video clips showing real user behavior
 • Prioritized recommendations and actionable insights

Yes! Our Free plan includes 5 tests per month with your own users, 1 workspace, and 1 active test. All AI features are included: AI project creator, AI moderation, AI analytics, and Teach AI. All feedback types and distribution channels work on the free plan.

TheySaid AI user testing is widely used across industries where digital user experience plays a critical role in customer success and product adoption. These industries include SaaS and software platforms, fintech and banking, eCommerce and retail, education and EdTech, healthcare and HealthTech, enterprise and B2B tools, telecommunications, media and entertainment, real estate platforms, insurance, and professional service businesses.

You can run usability testing, onboarding flow testing, pricing and messaging validation, feature adoption testing, prototype testing, and continuous in-app experience testing. Tests can be AI-moderated or unmoderated depending on your research goals.

Tests can be completed by real users, including your customers, website visitors, internal teams, or participants recruited through third-party tester panels based on demographic or professional filters.

All plans are billed annually by default. Monthly billing is available but costs 33% more. Annual billing gives you the best value and ensures continuous access to insights without interruption.

Yes. Sessions are recorded with screen activity, voice feedback, and behavioral timestamps. Teams can review recordings, highlight reels, and AI-generated summaries.

The ideal number depends on your research goals. Many usability issues can be identified with smaller participant groups, while larger studies help confirm patterns and behavioral trends.

Yes. TheySaid combines measurable usability metrics like task completion and time-on-task with qualitative insight such as voice feedback, behavior analysis, and AI-detected usability themes.

Yes, and this is a key differentiator. AI moderation is live and active during every session on allplans, including Free. Most competitors restrict live AI moderation to their highest-tier plans orspecific study types only. With TheySaid, you get it from day one.

Panel access (16M+ participants with custom demographic targeting) is an Enterprise feature.The Free plan lets you test with your own users via email, in-app popups, social media, orshareable links with no limit on the number of responses per test.