Free
$0
Charged monthly
For B2B Companies
- Volume - Up to 100 free Customer Journey insights
- Delivery Methods - Email
- Contact Integrations - CSV
- Segments - 1
- Insights Delivery - Theysaid App
- Unlimited seat licenses - Included
- Access to Theysaid Advisors - Included
- Data Export - Not Included
- Customer Interviews (win&loss analysis included) - Not Included
- Additional Customer Journey Insights - Not Included
- Additional interviews - Not Included
Essential
$299
Charged monthly
B2B self-serve
- Volume - Up to 1000 Customer Journey Insights
- Delivery Methods - Email and In-App
- Contact Integrations - Automatic contact sync via CSV, SFDC, Hubspot, Gainsight, Marketo, and other CRM, CSP
- Segments - 4
- Insights Delivery - Results push to where your team lives (Slack, CRM, CSP, BI tools)
- Unlimited seat licenses - Included
- Access to Theysaid Advisors - Included
- Data Export - Included
- Customer Interviews (win&loss analysis included) - Not Included
- Additional Customer Journey Insights - $1000 per 1000 additional responses
- Additional interviews - Not Included
Professional
$799
Charged monthly
Growing B2B companies
- Volume - Up to 10,000 Customer Journey Insights
- Delivery Methods - Email, In-App and Interviews
- Contact Integrations - Automatic contact sync via CSV, SFDC, Hubspot, Gainsight, Marketo and other CRM, CSP
- Segments - 10
- Insights Delivery - Results push to where your team lives (Slack, CRM, CSP, BI tools)
- Unlimited seat licenses - Included
- Access to Theysaid Advisors - Included
- Data Export - Included
- Customer Interviews (win&loss analysis included) - 10 interviews per year
- Additional Customer Journey Insights - $1000 per 1000 additional responses
- Additional interviews - $2000 per 10 interviews
Scaled
FAQ
TheySaid supports your ability to get insight from customers about any part of their experience with your organization and products. Each campaign allows you to focus the questions on a particular area of interest so you can easily pull together reports that provide actionable feedback.
So whether you're looking to understand the pros or the pitfalls on your onboarding process or if the pricing is easy to justify based on the value your customer is receiving, you'll need a campaign to aggregate the data across your customers within TheySaid.
TheySaid is SoC II level II compliant and GDPR compliant. Please see our security page and / or email security@theysaid.io for any questions.
TheySaid captures hyper-actionable end-to-end insight throughout the entire customer journey. Doing win-loss analysis or one-off surveys in isolation creates incomplete, and often misleading results. TheySaid gives you a complete, actionable picture of Go-to-Market Strategy.
TheySaid has a multitude of pre-built templates for B-to-B companies that you can tap into right away. If you have specific business problems you want to solve that aren't covered via the templates, you're welcome to contact your TheySaid advisor who can help.
You can try! But look, the results usually aren't great and it's a hard thing to get right. Out of the box, TheySaid enables your customers to drive your Go-to-market strategy and product-market fit with hyper-actionable insights across the entire customer journey.