2.0 Magazine

Being a customer-focused leader giver you an edge above other. You listen to your customer and leverage their feedback for actionable impact.

Hear from your peers and other experts by downloading your copy of the industry's best magazine delivering insights and ideas focused on all-things about the Customer - growth, interaction, support and more.  

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Current Issues

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Vol 1: Rise of the Strategic CCO

Learn how to increase the prominence of Customer Success at the executive level.

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Vol 2: Customer-Led Growth

Explore the teams, systems and executive skills a Customer Success function needs to lead a Customer-Led Growth model.

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Vol 3: Product Market Fit

Understand the impact Customer Success can have if it owns Product-Market Fit for its company.

Thats what TheySaid

  • “The CCO community needs more valuable channels to share insights and best practices. This publication is a must-read for CS leaders to stay connected on rising trends and innovative solutions.”

    Mary Poppen Chief Customer Officer, Glint at Linkedin

  • "This magazine covers everything a CCO should consider now: NDR, CSOps, and more. It gives us practical advice and tools that we can implement in real-time. This will definitely become my bible in 2022 and should also be yours."

    Maranda Dziekonkski CCO at Swiftly

  • "This magazine is packed with practical wisdom for Chief Customer Officers. It's a must-read for any CS leader looking to bring the customer to the forefront of their company's strategic decision-making."

    Nick Mehta CEO at Gainsight

  • "Today the Metric investors care about most is net retention. This issue of the 2.0 magazine is an important read ti understand how the Customer Success teams in the near future will need to level up their capabilities."

    Mackey Craven Partner at Openview

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