Protect & Grow
Existing Revenue

Your customers do not leave because of “the economy”. They leave when they don't receive value. Ask them why.

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sumo logic
user testing
menlo security
foundation capital
UC santa cruz
onit

Get risks and growth opportunities at the right moment in their journey

Automate the right questions, to the right person, at the right time, in the right place.

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Measure the value
customers receive

Use your Customer Perceived Value score to help Sales and Customer Success save, expand, and crossell more accounts.

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“Everyone’s talking about NPS — but TheySaid’s approach is actually a way better methodology for risk assessment. It’s really well tailored to a Customer org, and it is lighter-weight to get rolling than other tools available.”

Tom Krackeler, CCO
Zuora
Tom Krackeler, CCO

“TheySaid came in and saved the day. Too often in Success things come out of left field. But with TheySaid, we don’t have any more ‘out of nowhere’ experiences. We have infinitely more visibility into our customer base and are more attuned to how they‘re feeling, whether they’re showing signals of risk or indications of expansion.”

Lacey Everson, Customer Success Manager of Growth
Branch
Lacey Everson, Customer Success Manager of Growth

“TheySaid makes net retention easy. After a super easy implementation, we were able to immediately start measuring the value we provide to testRigor customers and then take action on risks and growth opportunities in real time. The insights TheySaid gives us blows NPS out of the water.”

Artem Golubev, Co-founder & CEO
testRigor
Artem Golubev, Co-founder & CEO

“NPS tells you who could be at risk, but TheySaid tells you specifically who and why they are at risk.”

Ben Michael, Director of Revenue Operations
jamf
Ben Michael, Director of Revenue Operations

“We’re super pumped about TheySaid — it’s helping us streamline the customer request and prioritization process, allowing us to better advocate for our customers.”

Cara Harrick, Manager of Customer Success
amplemarket
Cara Harrick, Manager of Customer Success

“Shortly after launch, we retained and grew several opportunities TheySaid identified. We're also able to identify the needs of our customers and address their problems quickly. I am an advocate of TheySaid!”

Ben Nye, Senior Vice President of Customer Success
Mployer Advisor
Ben Nye, Senior Vice President of Customer Success

“Most CS platforms give you NPS, CSAT data, or the like, but TheySaid actively asks customers about their experience throughout their journey.”

Brian Hartley, Sr. Director of Customer Success
RFP360
Brian Hartley, Sr. Director of Customer Success

Get started with
TheySaid today

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