B2B Marketing, Sales, and Success grow revenue with TheySaid's Modern VoC Engine

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Customers want you to upsell them. Just ask.

Automate your Customer Perceived Value Engine to discover where you are leaving money on the table.

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Guide go-to-market with your best strategy team: your buyers.

Use TheySaid's expert-designed VoC methodology to expose the industry's most actionable buyer insights.

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That's what TheySaid...

  • Zuora Logo

    Everyone's talking about NPS — but TheySaids's approach is a way better methodology for risk assessment. It's really well tailored to a Customer Org, and it is lighter weight to get rolling than other tools available.

    Tom Krackeler COO at Zuora

  • Jamfz Logo

    NPS tells you who could be at risk, but TheySaid tells you specifically who they are and why.

    Ben Michael Director of Revenue Operations at Jamf

  • Amplemarket Logo

    We're super pumped about TheySaid — it's helping us streamline the customer request and prioritization process, allowing us to advocate better for our customers.

    Cara Harrick Head of Customer Success at Amplemarket

  • testRigor logo

    TheySaid makes net retention easy. After a super easy implementation, we were able to immediately start measuring the value we provide to testRigor customers and then take action on risks and growth opportunities in real-time. The insights TheySaid gives us blow NPS out of the water.

    Artem Golubev Co-founder & CEO at testRigor

  • Mployer Advisor Logo

    Shortly after launch, we retained and grew several opportunities TheySaid identified. We're also able to identify the needs of out customers and address their problems quickly.

    Ben Nye SVP of Customer Success at MployerAdvisor

  • RFP 360

    Most CS platforms give you NPS and CSAT data, but TheySaid actively asks customers about their experience throughout their journey.

    Brian Hartley Sr. Director of Customer Success

  • Branch App Logo

    Too often in Success things come out of left field. But with TheySaid, we don't have any more 'out of nowhere' experiences. We have infinitely more visibility into our customer base and are more attuned to how they feel, whether they're showing signals of risks or indications of expansion.

    Lacey Everson Strategic Account Manager at Branch

Advancing Sales, Marketing, and Success one leader at a time

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SHH Newsletter

Advice from top CS leaders that you can't find anywhere else. 

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Popular Articles

Deep-dive articles on problems leading edge-CS leaders face. 

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TheySaid Podcast

A no-fluff podcast that shares real strategies for Customer Success.

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2.0 Magazine

The first bi-annual magazine for Customer Success leaders.

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