Lihong - Co-founder at TheySaid

Lihong

Co-founder at TheySaid
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Lihong Hicken is a serial entrepreneur with three successful exits. She writes about AI, customer insights, and her inspiring journey from a humble village in China to becoming a tech entrepreneur. Lihong is the cofounder and CEO of TheySaid, the world's first AI-powered survey platform. She is passionate about transforming how businesses gather and act on feedback.

Lihong

articles

Leadership
How Conversational Analytics Works and Improves Business Decisions
How Conversational Analytics Works and Improves Business Decisions
by
Chris
|
Nov 11, 2025
White Label Surveys
AI Survey
White Label Surveys: Build Branded Feedback Experiences That Drive Trust
White Label Surveys: Build Branded Feedback Experiences That Drive Trust
by
Chris
|
Nov 8, 2025
Leadership
AI in Customer Experience: The Complete Guide to Transforming CX
AI in Customer Experience: The Complete Guide to Transforming CX
by
Lihong
|
Nov 6, 2025
AI Customer Insights
AI
AI Customer Insights: Driving 200% More Actionable Decisions
AI Customer Insights: Driving 200% More Actionable Decisions
by
Chris
|
Nov 5, 2025
Product
Get Richer Insights from Real Users: No Pro-Tester Bias, No Clunky Installs, No Dead-End Videos
Get Richer Insights from Real Users: No Pro-Tester Bias, No Clunky Installs, No Dead-End Videos
by
Chris
|
Nov 4, 2025
AI Survey
A Complete Guide to Survey Statistics: Methods, Examples, and Best Practices
A Complete Guide to Survey Statistics: Methods, Examples, and Best Practices
by
Chris
|
Oct 31, 2025
Sampling Frame
AI Survey
Sampling Frame Explained: Definition, Examples, and How to Use it
Sampling Frame Explained: Definition, Examples, and How to Use it
by
Chris
|
Oct 30, 2025
Data Analytics vs Data Analysis
AI Survey
Data Analytics vs Data Analysis: Key Differences and Uses
Data Analytics vs Data Analysis: Key Differences and Uses
by
Chris
|
Oct 29, 2025
Everyday Uses of Artificial Intelligence
Business
100+ Everyday Uses of Artificial Intelligence in 2025
100+ Everyday Uses of Artificial Intelligence in 2025
by
Lihong
|
Oct 25, 2025
Millennials vs Gen Z
Business
Millennials vs Gen Z: Understanding the New Dynamics of Today’s Workforce
Millennials vs Gen Z: Understanding the New Dynamics of Today’s Workforce
by
Chris
|
Oct 24, 2025
Customer Experience ROI
Leadership
Understanding and Measuring Customer Experience ROI
Understanding and Measuring Customer Experience ROI
by
Chris
|
Oct 23, 2025
Customer-Led Growth
Product
Customer-Led Growth (CLG): The Future of SaaS Growth in 2025
Customer-Led Growth (CLG): The Future of SaaS Growth in 2025
by
Chris
|
Oct 22, 2025

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