TheySaid Blog

Browse our blog for tips, insights, and stories on simplifying work and making a difference at your organization

TheySaid 3.0 Launch
TheySaid 3.0 — Our Biggest Ever Product Release
by
Lihong
|
October 19, 2025
Tips & Tricks for Gathering Better Feedback with AI
by
Lihong
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October 19, 2025
AI Feedback Templates
5 AI Feedback Templates You Want to Steal Right Now
by
Lihong
|
October 19, 2025
Most Frequent Questions About AI Feedback
The Most Frequent Questions About AI Feedback, Answered
by
Lihong
|
October 19, 2025
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50 Things Every Customer Success Leader Should Know
by
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May 28, 2025
Speak the Language of the CFO When Setting the Customer Success Budget
by
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May 16, 2025
The 5 Stages of Digital Customer Success Maturity
by
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May 16, 2025
Should Pre-sales Report Into Customer Success or Sales?
by
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May 16, 2025
The Future of Digital Customer Success? Take a Look at Brian LaFaille's Program
by
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May 18, 2025
Personalizing Digital Customer Success With the HEART Framework
by
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May 18, 2025
Unified Feedback: Aligning GTM Teams Around the Customer Voice
by
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May 18, 2025
Revenue and Relationships: Celebrating the Dual Mandate of CS Teams
by
Chris
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May 18, 2025
Boosting NRR
Boosting NRR: Early Indicators Every Revenue Leader Must Know
by
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May 25, 2025
Evolving NPS From Dial-Up to Fiber Optic: What We Can Learn from Blockbuster, Fax Machines and Paper Maps
by
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August 1, 2025
10 years searching: Finally finding my secret sauce for 3x win rate
by
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May 25, 2025
Finding Repeatable Land-and-Expand Strategies in the PIT
by
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May 25, 2025
Customer Perceived Value: The Crystal Ball for Business Growth
by
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May 31, 2025
Who Owns Upsells? Finding the Right Combination For Customer Growth
by
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May 31, 2025
The Reasons Why CROs and CCOs Are Surprised when Customers Churn
by
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May 31, 2025

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