TheySaid Blog

Browse our blog for tips, insights, and stories on simplifying work and making a difference at your organization

TheySaid 3.0 Launch

TheySaid 3.0 — Our Biggest Ever Product Release

by

Lihong

|

Oct 20, 2025

Tips & Tricks for Gathering Better Feedback with AI

by

Lihong

|

Oct 17, 2025

AI Feedback Templates

5 AI Feedback Templates You Want to Steal Right Now

by

Lihong

|

Oct 21, 2025

Most Frequent Questions About AI Feedback

The Most Frequent Questions About AI Feedback, Answered

by

Lihong

|

Oct 22, 2025

Boosting NRR

Boosting NRR: Early Indicators Every Revenue Leader Must Know

by

|

Sep 27, 2023

Evolving NPS From Dial-Up to Fiber Optic: What We Can Learn from Blockbuster, Fax Machines and Paper Maps

by

|

Sep 12, 2023

10 years searching: Finally finding my secret sauce for 3x win rate

by

|

Aug 2, 2023

Finding Repeatable Land-and-Expand Strategies in the PIT

by

|

May 22, 2023

Customer Perceived Value: The Crystal Ball for Business Growth

by

|

May 17, 2023

Who Owns Upsells? Finding the Right Combination For Customer Growth

by

|

Apr 28, 2023

The Reasons Why CROs and CCOs Are Surprised when Customers Churn

by

|

Apr 18, 2023

Transform Enterprise Feedback with TheySaid Customization

by

|

Mar 31, 2023

Product Market Fit Is the Future for Customer Leaders

by

|

Jan 5, 2023

Why Success Leaders Must Own Upsells and Cross-sells (And How to Do It)

by

|

Nov 18, 2022

How to buy a Customer Success Platform

by

|

Oct 20, 2022

Pricing? Yep, the CS Leader Has To Drive This Too

by

|

May 16, 2022

The Latest 2.0 Magazine is Out: Customer-Led Growth

by

|

Feb 1, 2022

Why Your Budgeting Narrative Must Change

by

|

Jan 24, 2022

Partnering With Product to Best Represent Your Customers

by

|

Oct 20, 2021

AI Conversations