TheySaid Blog

Browse our blog for tips, insights, and stories on simplifying work and making a difference at your organization

TheySaid 3.0 Launch

TheySaid 3.0 — Our Biggest Ever Product Release

by

Lihong

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October 19, 2025

Tips & Tricks for Gathering Better Feedback with AI

by

Lihong

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March 27, 2026

AI Feedback Templates

5 AI Feedback Templates You Want to Steal Right Now

by

Lihong

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March 27, 2026

Most Frequent Questions About AI Feedback

The Most Frequent Questions About AI Feedback, Answered

by

Lihong

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March 27, 2026

Who Owns Upsells? Finding the Right Combination For Customer Growth

by

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April 28, 2023

The Reasons Why CROs and CCOs Are Surprised when Customers Churn

by

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April 18, 2023

Transform Enterprise Feedback with TheySaid Customization

by

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March 31, 2023

Product Market Fit Is the Future for Customer Leaders

by

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January 5, 2023

Why Success Leaders Must Own Upsells and Cross-sells (And How to Do It)

by

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November 18, 2022

How to buy a Customer Success Platform

by

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October 20, 2022

Pricing? Yep, the CS Leader Has To Drive This Too

by

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May 16, 2022

The Latest 2.0 Magazine is Out: Customer-Led Growth

by

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February 1, 2022

Why Your Budgeting Narrative Must Change

by

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January 24, 2022

Partnering With Product to Best Represent Your Customers

by

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October 20, 2021

Why CS Has the Best Opportunity to Hire, Retain, and Promote More Black Leaders

by

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September 29, 2021

User Experience

4 Ways CCOs Get "Stuck”

by

Chris

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August 31, 2021

CS Ops is the 2.0 Leader’s Secret Weapon

by

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August 10, 2021

What CCOs Should Focus On: 7 Key Priorities for Success in 2026

by

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June 29, 2021

Introducing the First Magazine for Customer Success: 2.0

by

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May 10, 2021

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