AI User Testing: Test before you ship

Your own AI research assistant runs user tests with your real users at any scale, capturing screen activity and voice feedback while moderating every session simultaneously. Results are analyzed in real time so you know exactly what to fix before you ship.

Get Started Free

Traditional User Testing vs. TheySaid's AI-Powered Insights

Legacy user testing creates bottlenecks at every stage. TheySaid eliminates the friction and delivers insights you can actually use.

Hours of Manual Video Analysis

Extracting key insights from user testing videos requires watching hours of recordings without missing important findings, making teams feel guilty about potentially overlooking critical usability issues buried in lengthy sessions.

Professional Tester Bias

User testing tools rely on small panels of professional testers who skew results with expertise that real customers don't have, making it difficult to find large samples matching actual target audience demographics.

Time-Consuming Test Setup

Even experienced UX researchers spend hours setting up test plans, configuring scenarios, and getting approvals before testing can begin, delaying critical validation when launch timelines are tight.

Fragmented Feedback Repository

User testing data sits isolated in separate dashboards from surveys, interviews, and other feedback, preventing comprehensive analysis and unified insights across all customer touchpoints.

Clunky Screen Recording Software

Traditional tools require installing outdated screen recorders that are hard to use and frequently cause real customers to abandon testing sessions before providing valuable feedback.

Instant AI-Powered Insights

AI immediately extracts key findings from user testing sessions without requiring manual video review, highlighting critical usability patterns and issues as testing completes rather than after hours of analysis.

Real Customer Participation

Deploy user testing through multiple channels to recruit actual customers rather than professional testers, ensuring feedback comes from people who genuinely represent your target audience and usage patterns.

Rapid Test Deployment

Launch user testing projects in minutes using AI-generated scenarios and templates, eliminating lengthy setup processes and approval cycles that delay validation timelines.

Unified Feedback Platform

Centralize user testing results alongside surveys, interviews, polls, and other feedback in one platform for comprehensive analysis and cross-channel insights about customer experience.

Seamless Browser-Based Testing

Enable effortless participation through modern browser-based recording that requires no software installation, allowing real customers to complete testing sessions without technical barriers or frustration.

What is AI User Testing

Instead of choosing between expensive moderated research or shallow unmoderated tests, get both. AI guides users through your product, asks intelligent follow-ups when detecting confusion, and identifies patterns across hundreds of sessions automatically.

AI test moderator

AI conducts your user tests, guiding participants through tasks while asking intelligent follow-up questions when it detects confusion or frustration. You get moderated-quality insights without the scheduling nightmare.

AI analytics and reporting

Stop manually reviewing hours of footage. AI watches every session, identifies recurring usability problems, and generates specific recommendations for each issue it finds. This turns weeks of analysis into hours.

AI project creator

Describe what you want to test and AI builds your entire test plan using five specialized agents that create tasks, write questions, and set up your project in minutes instead of hours.

AI Strategic recommendations

For every usability problem AI discovers, it suggests specific fixes based on observed user behavior. You know not just what's broken, but exactly how to improve it.

Teach AI

Upload documents, paste URLs, or share context about your product so AI understands your goals, users, and business. This makes every question more relevant and every insight more actionable.

Ask AI assistant

Query your research data across one project or hundreds. Ask AI to find patterns, compare sessions, or analyze specific user segments. Get answers in seconds instead of building custom reports.

Everything you need to validate before you launch

AI Moderated User Testing

TheySaid's AI moderates every user test on your behalf, guiding participants through tasks while recording their screen and voice. Moderating your own tests takes an enormous amount of time. AI handles every session simultaneously, at any scale, without you present.

Smart Question Branching

Build conditional logic into your test flows so sessions adapt based on user responses. If a participant selects a specific answer or struggles with a particular task, the AI can route them down a different path, probe deeper, or skip sections that aren't relevant to their experience.

Voice-Enabled Testing

Participants speak their responses rather than type them. The AI reads questions aloud, listens to answers, transcribes responses in real time, and continues the session conversationally for a natural back-and-forth that captures more detail than text input alone.

Session Clips and Highlight Reels

Create clips of specific tasks, moments of confusion, or positive reactions directly from any session recording. Stitch important clips together into a highlight reel that can be shared with your team or with clients.

Automated Theme Detection

AI analyzes every session recording to identify recurring usability problems across participants, rates them by severity and frequency, and generates specific recommendations for each issue it finds.

Recruit the Right Participants

Access participants that match your ideal profile and validate ideas with speed and precision.

Our humans testers

Recruit qualified participants from TheySaid's panel of 5M+ users with demographic filters including age, job role, company size, and more. We handle the recruitment and participant management for you.

Your human testers

Bring your own users through email, social media, website pop-ups, QR codes, or direct links. Different plans offer varying limits on monthly tests with your own participants.

Our AI testers

(Coming Soon) AI testers with customizable personality profiles including demographics, tech savviness, and behavioral traits reveal 60-70% of the insights from a human. Test with synthetic users before recruiting real participants for fast preliminary validation.

Get the User Insights You Need at a Price That Works

View Pricing & Plans

FAQs

What is AI User Testing?

AI User Testing combines screen recording, voice commentary, and AI moderation to understand how users actually interact with your product. Instead of just watching what users do, you hear their reasoning and get AI-generated insights about recurring problems and how to fix them.

How does AI moderation work during user tests?

TheySaid's AI guides users through your test plan, asking them to complete specific tasks while recording their screen and voice. When the AI detects confusion or hesitation, it asks follow-up questions to understand what went wrong. You get the depth of moderated research at the scale of unmoderated testing.

Can I test prototypes before they're built?

Yes. TheySaid works with Figma prototypes, InVision mockups, staging environments, and any product accessible through a browser. You can validate concepts and designs before development starts, when changes are still cheap and easy to make.

What's the difference between bringing my own testers vs. using TheySaid's panel?

With your own testers, you recruit participants through email, social media, or direct links and pay no per-test fee. With TheySaid's panel, we recruit qualified participants matching your demographic criteria. You can also use AI testers (launching soon) for preliminary validation before recruiting humans.

How do I share insights with my team and stakeholders?

TheySaid automatically generates insights and recommendations from all sessions. You can also create clips from key moments and combine them into highlight reels that show stakeholders exactly what users struggled with, making it easy to get buy-in for design improvements.

Get in Touch