Everything you need to understand what your audience is telling you

Every TheySaid project includes a full reporting suite: an executive overview, AI-generated summaries, per-task and per-question breakdowns, and full conversation transcripts. All in one place.
Everything you need to understand what your audience is telling you

How It Works

Every TheySaid project includes two reporting tabs: Analytics and All Responses.

Start with a complete executive overview

Analytics opens with an executive overview covering total respondents, panel demographics, channel breakdown, and completion rates. Below that, your project goal and an AI-generated summary of findings appear side by side. Click "Create executive summary" to open the Ask AI sidebar with a full summary ready to share.

Explore tasks, questions, and AI-powered insights

Each task and question gets its own summary card. Tasks show success rate, theme count, responder count, average time on task, and frustration level. Questions show score distributions, themes, and frustration. Click into any card to see AI-detected themes color-coded by sentiment, with the number of users who experienced each one. Click a theme to expand it and see timestamped video clips from real sessions alongside AI-generated recommendations.

Review and filter every response in detail

All Responses shows every conversation summarized by AI, filterable by sentiment, completion rate, and conversation size. Click any entry to read the full transcript or share it with a teammate.

Key Benefits

Discover what you can do with TheySaid's analytics and reporting.

Get the Full Picture Before You Read a Single Response

The executive overview puts total respondents, panel demographics, channel performance, and completion rates at the top of every project. You know the shape of your data before you dig into a single question.

See What You Set Out to Learn, Summarized by AI

Your project's learning goal sits alongside an AI-generated summary of what the responses revealed. If you need more, one click opens the Ask AI sidebar with a full executive summary drafted and ready to share.

Go From Task to Theme to Evidence in One View

Click into any task or question to see AI-detected themes ranked by frequency and color-coded by sentiment. Each theme expands to show timestamped video clips from actual sessions and AI recommendations so you know exactly what happened and what to fix.

Scan Every Question Without Losing the Detail

Each task and question renders as a summary card on the Analytics page: success rates, themes, responder counts, average time, and frustration levels, all visible without clicking in. You can move through an entire project quickly and drill down only where it matters.

Review Every Conversation in Full

The All Responses tab gives you a complete list of every respondent with an AI-generated conversation summary. Filter by sentiment, completion rate, or conversation size. Click any entry to read the full transcript, or share it with a teammate using the link icon at the top of the response view.

Get Started Free

Turn raw feedback into clear insight with AI reports.

See what customers say about our AI survey & user testing platform

Alex Farmer
"Implementing TheySaid has led to a 5-10% increase in qualified leads from our existing customers in just a few months while reducing churn. The results speak for themselves."
Alex Farmer
Chief Revenue Officer @ Nezasa
Maggie C.
"TheySaid's AI Surveys helped us step up our insight gathering game. It's smarter and more engaging for customers."
Maggie C.
VP, Product Design @ ClickUp
Brook P.
"How did TheySaid AI come up with such great question recommendations? These are questions that our teams really want to know and discussed internally a lot. I am impressed!"
Brook P.
VP, Marketing @ DX
Srikrishnan Ganesan
"Integrating TheySaid has been a game-changer. We've seen a 5-10% decrease in customer churn with an increase in upsell opportunities since its implementation."
Srikrishnan Ganesan
Co-Founder & CEO @ Rocketlane
Danny L.
"Really easy to use and I think this might be one of the best ways to engage with your customers! Platform will really boost your customer engagement."
Danny L.
Co-Founder

FAQs

What tabs does Analytics and Reporting include?
Every project includes two tabs: Analytics and All Responses. Analytics gives you the executive overview, AI summary, and per-task and per-question breakdowns with themes, clips, and recommendations. All Responses gives you the full transcript view for every participant.
How does the AI summary work?
At the top of the Analytics tab, AI generates a summary of what your responses revealed based on your project's learning goal. You can also click "Create executive summary" to open the Ask AI sidebar, which drafts a fuller summary you can copy and share with your team.
What are themes and how are they generated?
When you click into a task or question, AI analyzes all the responses and groups them into themes — recurring patterns in how participants behaved or responded. Each theme is color-coded by sentiment: red for negative experiences, green for positive. The number next to each theme shows how many participants it applies to.
What are key moments?
Key moments are timestamped video clips from actual user test sessions that support a specific theme. Click a theme and the key moments tied to it appear below, along with AI recommendations for how to address the issue. You get the theme, the evidence, and the suggested fix all in one place.
Can I filter responses in All Responses?
Yes. Filter by sentiment, completion rate, and conversation size (how much the respondent interacted with the AI). You can also search by respondent name or keyword.
Can I share individual responses with teammates?
Yes. In the All Responses tab, click any response to open the full transcript, then use the link icon at the top of the view to copy a shareable link. The recipient needs to be a TheySaid user.

Analyze complete reports with AI-generated summaries, detailed breakdowns, and full transcripts. Explore insights faster and share clear findings with your team.

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