User Testing
AI User Testing: The Complete Guide for Product Teams (2026)
by
Chris
|
Apr 10, 2026
Solve any business challenge with AI-powered use case solutions
From sales pipeline recovery to product adoption optimization, TheySaid transforms business challenges into growth opportunities through intelligent conversations that reveal what traditional surveys miss.
Trusted by 320K+ organizations worldwide
Explore Insights & Ideas
Learn how organizations across industries use TheySaid to recover pipeline, reduce churn, and build trust through authentic customer stories.
AI User Testing
Gather the best of both quant and qual user testing while recording user tests at scale, with AI guiding your actual users through the test.
Customer Testimonial Engine
Capture authentic customer stories with AI interviews and transform them into ready-to-use testimonials that drive credibility and new business.
User Recovery Insights
Discover why users abandon features through AI conversations, then apply insights to improve adoption and reduce churn.
Deal Recovery Analysis
Learn what's really blocking stalled deals through AI prospect interviews, then use insights to recover pipeline and close more sales.
See what customers say about our AI survey & user testing platform
"Implementing TheySaid has led to a 5-10% increase in qualified leads from our existing customers in just a few months while reducing churn. The results speak for themselves."
"TheySaid's AI Surveys helped us step up our insight gathering game. It's smarter and more engaging for customers."
"How did TheySaid AI come up with such great question recommendations? These are questions that our teams really want to know and discussed internally a lot. I am impressed!"
"Integrating TheySaid has been a game-changer. We've seen a 5-10% decrease in customer churn with an increase in upsell opportunities since its implementation."
"Really easy to use and I think this might be one of the best ways to engage with your customers! Platform will really boost your customer engagement."
Explore Insights & Ideas
Learn how organizations across industries use TheySaid to recover pipeline, reduce churn, and build trust through authentic customer stories.
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FAQs
How does TheySaid work across different business use cases?
TheySaid's AI adapts to any business scenario by conducting natural conversations that uncover specific insights for your challenge. Whether you're recovering sales deals, improving product adoption, or generating customer testimonials, our platform asks relevant follow-up questions and analyzes responses to deliver actionable insights tailored to your use case.
Can TheySaid handle sensitive business conversations like deal recovery or customer feedback?
Yes, TheySaid creates psychological safety for honest feedback through AI-moderated conversations. Prospects and customers often share more authentic insights with AI than they would in direct conversations with sales reps or customer success teams, leading to more accurate understanding of issues and better business outcomes.
How quickly can I see results from TheySaid for my specific use case?
Most organizations see initial insights within hours of launching their first AI conversations. Whether you're analyzing why deals stall, understanding feature abandonment, or collecting testimonial content, TheySaid's real-time analysis identifies patterns and actionable next steps immediately, eliminating traditional weeks-long research cycles.
TheySaid User testing recommends questions, delivers via your existing channels, engages your audience, and summarizes results through AI user testing, surveys, and interviews.
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