"Embracing a high-touch, tech-driven strategy, we saw a remarkable 10% increase in retention rates, significantly boosting our growth."
In just three months, UserTesting, under the leadership of Tim Pegnim, transformed their customer engagement approach. By adopting a tech-focused strategy customers loved, they not only enhanced their retention rates but also uncovered new growth opportunities within their existing customer base. This shift has been pivotal in redefining UserTesting’s revenue strategy and positioning them as a leader in innovative customer engagement.
"UserTesting's success demonstrates the incredible impact of aligning with market needs through this technology. It's a testament to the power of strategic customer engagement."
In just three months, UserTesting, under the leadership of Tim Pegnim, transformed their customer engagement approach. By adopting a tech-focused strategy customers loved, they not only enhanced their retention rates but also uncovered new growth opportunities within their existing customer base. This shift has been pivotal in redefining UserTesting’s revenue strategy and positioning them as a leader in innovative customer engagement.
"UserTesting's success demonstrates the incredible impact of aligning with market needs through this technology. It's a testament to the power of strategic customer engagement."
Tim Pegnim
SVP of Sales
SVP of Sales
Hear what TheySaid today!
