"Implementing TheySaid has led to a 5-10% increase in qualified leads from our existing customers in just a few months while reducing churn."
Nezasa, guided by Chief Revenue Officer Alex Farmer, has successfully integrated TheySaid into their customer engagement processes. This enhancement has not only improved interactions with current clients but also revealed new opportunities for revenue within their existing client base.
Alex Farmer highlights the effectiveness of TheySaid, particularly its integration with the CRM system, which resulted in response rates soaring from 3-5% to 15-20%. This significant increase in customer engagement has been instrumental in identifying churn risks early and uncovering potential upsell opportunities.
"The results speak for themselves. It's a low-friction, fast value platform and enables us to catch churn risks and identify upsell opportunities without even having to think about it."
Nezasa, guided by Chief Revenue Officer Alex Farmer, has successfully integrated TheySaid into their customer engagement processes. This enhancement has not only improved interactions with current clients but also revealed new opportunities for revenue within their existing client base.
Alex Farmer highlights the effectiveness of TheySaid, particularly its integration with the CRM system, which resulted in response rates soaring from 3-5% to 15-20%. This significant increase in customer engagement has been instrumental in identifying churn risks early and uncovering potential upsell opportunities.
"The results speak for themselves. It's a low-friction, fast value platform and enables us to catch churn risks and identify upsell opportunities without even having to think about it."
Alex Farmer
Chief Revenue Officer
Chief Revenue Officer
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