Discover upsells
you didn't even know existed.
TheySaid's Customer Perceived Value Engine feeds your team growth opportunities
exactly when your buyer is ready.
Enable your customers to feed you upsells and cross-sells throughout their entire journey.
TheySaid gives you a customer-centric, automated approach to understanding customer value, identifying upsells, and predicting renewals without subjective, gut feel - so sales teams can:
- Accurately forecast revenue growth from existing customers
- Engage with an account at the right time
- Proactive identify churn and upsell or cross-sell opportunities
- Improve the alignment with Customer Success
Intentional Customer Asking
Continious, actionable insights from customers throughout their journey.
Reporting that Grows Revenue
Customer insights that are actionable and purpose-built to grow revenue - not to poll for feedback.
Opinionated Yet Flexible
A proven approach backed by years of industry data to get startef quickly while allowing for customization for your business.
The Enterprise's Source of Revenue
Automatically create new upsell and cross-sell opportunities from the enterprise's largest blind spot — customers.
Ask the right questions at the right time to identify upsell opportunities.
- How interested are you in a product that will [describe upgrade here]?
- What other problems would you like MyCompany to solve for you?
- Which departments do you recommend we speak with?
- In the next 6 months, our need for [problem to be solved] will...
- Are you interested in renewing for multiple years for a discount?
“We have infinitely more visibility into our customer base and are more attuned to how they feel, whether they're showing signals of risks or indications of expansion like upsell.
Lacey Everson, Customer Success Manager of Growth at branch
Customer-Asking Engine
Measure the value customers receive along their journey with automated emails, live conversation capture, and on-demand question links.
Upsell and Cross-sell Feed
Based on your customer's insights, TheySaid creates new qualified upsell and cross-sell opportunities in your CRM that your team would have never known about.
Competitive Battlecards
Measure the value customers receive along their journey with automated emails, live conversation capture, and on-demand question links.
Closed-Won and Lost Forecast
Measure the value customers receive along their journey with automated emails, live conversation capture, and on-demand question links.
Sync Data with Your CRM
Your CRM is the single source of truth- meaning that all customer growth insights flow back to your Salesforce or HubSpot.
Customer Perceived Value (CPV)
CPV improves your GTM strategy with actionable, customer-driven insights across problem, pricing, product, and people.