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AI Survey
Voice of Customer (VoC) Surveys: Types, Benefits & Success Strategies
by
Chris
|
Nov 27, 2025
Amplify Your Mission Impact With AI Conversations
Your nonprofit's success depends on understanding donors, volunteers, and the communities you serve. TheySaid's survey tools for nonprofits create meaningful conversations that reveal what drives engagement, motivates giving, and maximizes program effectiveness for lasting social impact.
How TheySaid Amplifies Mission Impact
Retain Donors and Increase Lifetime Value
Nonprofits lose 43% of first-time donors after their initial gift, making retention critical for sustainable funding. AI feedback reveals what motivates continued giving beyond initial donations, helping organizations improve donor satisfaction and engagement scores by up to 30%, leading to higher donation rates and sustained funding.
Attract New Donors and Expand Reach
Prospective donors research organizational impact before making decisions. AI conversations with current supporters identify the most compelling impact stories and organizational strengths that resonate with potential donors, enabling more effective fundraising campaigns.
Retain Top Volunteers and Staff
The best volunteers and staff have multiple options for where to contribute their time and skills. AI feedback from team members reveals motivation factors, workload concerns, and support needs that help retain valuable human resources who drive mission success.
Increase Program Effectiveness
Community programs often miss the mark because feedback collection happens too late or too infrequently. Harnessing actionable insights from community feedback can lead to increased program participation rates by as much as 25%, ensuring that initiatives align with the needs and expectations of those served.
Prove Impact to Stakeholders
TheySaid's AI conversations help nonprofits display measurable community impact through systematic feedback collection, transforming anecdotal success stories into data-driven evidence that attracts grants, partnerships, and major donor support.
Let Patient Voices Drive Real Change
Stop guessing. Start acting on real insights from patients and staff, instantly and effortlessly.Discover how TheySaid can elevate your care experience.
Book a Live Demo
TheySaid Use Case for Social Impact
Donor Experience Analysis
Gather comprehensive insights from donors about their motivations and experiences through online survey tools for nonprofits, enabling nonprofits to strengthen relationships and improve fundraising strategies.
Community Needs Assessment
Leverage AI surveys to engage with community members and gather insights on their needs and challenges through comprehensive nonprofit impact survey conversations, informing strategic planning and resource allocation for your initiatives.
Volunteer Program Optimization
Collect feedback from volunteers to understand their motivations and experiences through volunteer feedback survey conversations, helping organizations create environments that drive retention and commitment.
Program Impact Evaluation
Use AI surveys to assess the impact of programs and services on the community through structured nonprofit feedback tools, providing data that demonstrates success and areas for improvement to stakeholders.
Event Performance Assessment
Conduct surveys post-event to capture participant experiences and insights through volunteer satisfaction survey processes, allowing nonprofits to optimize future events and maximize outreach impact.
Why Us?
What Makes TheySaid Different
Nonprofit budgets are tight. Every dollar matters. Every hour counts. Our survey tools for nonprofits give you the same AI technology that expensive platforms charge thousands for, because mission-driven organizations shouldn't have to choose between impact and insights.
Most survey platforms were built for businesses that sell products. Your nonprofit builds relationships, changes lives, and serves communities. TheySaid speaks nonprofit language and captures the emotional connections, social motivations, and impact stories that drive nonprofit success.
Proving impact shouldn't be harder than creating it. Traditional feedback methods give you stories but not the systematic data that grant applications demand. Our survey software for NGOs automatically organizes community voices into measurable outcomes, turning scattered testimonials into foundation-ready impact reports that open funding doors and demonstrate the real-world change your organization creates every day.
See what our customers had to say.
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"Implementing TheySaid has led to a 5-10% increase in qualified leads from our existing customers in just a few months while reducing churn. The results speak for themselves."
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"Integrating TheySaid has been a game-changer. We've seen a 5-10% decrease in customer churn with an increase in upsell opportunities since its implementation."
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"How did TheySaid AI come up with such great question recommendations? These are questions that our teams really want to know and discussed internally a lot. I am impressed!"
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"TheySaid's AI Surveys help us step up our insight gathering game. Its smarter, and more engaging for customers."
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"Really easy to use and I think this might be one of the best way to engage with your customers! Platform will really boost your customer engagement."
See what our customers had to say.
"Implementing TheySaid has led to a 5-10% increase in qualified leads from our existing customers in just a few months while reducing churn. The results speak for themselves."
"Integrating TheySaid has been a game-changer. We've seen a 5-10% decrease in customer churn with an increase in upsell opportunities since its implementation."
"How did TheySaid AI come up with such great question recommendations? These are questions that our teams really want to know and discussed internally a lot. I am impressed!"
"TheySaid's AI Surveys help us step up our insight gathering game. Its smarter, and more engaging for customers."
"Really easy to use and I think this might be one of the best way to engage with your customers! Platform will really boost your customer engagement."
FAQ’s
How does TheySaid help nonprofits collect better feedback from volunteers?
Our conversational AI makes feedback collection feel like natural conversations rather than formal evaluations, leading to more honest insights about volunteer experiences and program effectiveness.
Can TheySaid help demonstrate program impact to grant funders?
Yes. Our platform captures detailed community feedback and program outcomes that can be compiled into reports showing measurable impact, helping with grant applications and renewal requests.
How quickly can nonprofit teams start using TheySaid?
Most nonprofit teams begin collecting feedback within hours. Our platform requires no technical setup or training, making it accessible for organizations with limited tech resources.
What types of nonprofit feedback can TheySaid collect?
Donor satisfaction, volunteer experiences, program effectiveness, community needs, event feedback, and any other mission-related topics through natural AI conversations.
Explore Insights & Ideas
Discover expert insights, company news, and practical tips to help you turn feedback into action.
TheySaid recommends questions, delivers via your existing channels, engages your audience, and summarizes results through AI surveys and interviews.
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