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Issue #15: How Box brings the customer to the forefront of their company
Issue #15: How Box brings the customer to the forefront of their company
Aug 5, 2020 4:16:32 PMAt Box, I’d consider ourselves "lucky" in that delivering value to customers is a company-wide focus. But in truth, it’s...
Issue #13: How Gong creates raving fans
Issue #13: How Gong creates raving fans
Jul 22, 2020 4:34:00 PMFrom an interview with: Where Sales reps have traditionally been resistant to recording their calls, we've created a cus...
Issue #9: Does your company value its customers?
Issue #9: Does your company value its customers?
Jun 24, 2020 4:05:00 PMAn excerpt from: Everyone says they value customer success. These 9 questions verify if it's true Customer Success under...
Issue #5: The case for bringing Customer Success into the sales cycle
Issue #5: The case for bringing Customer Success into the sales cycle
May 27, 2020 3:00:00 PMFrom an interview with: Many Sales orgs can be resistant to bringing in Customer Success before the deal is closed. It’s...
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