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Issue #21: NPS has minimal value, here's what to use instead
Issue #21: NPS has minimal value, here's what to use instead
Sep 16, 2020 4:13:37 PM

Today’s format is different from the norm. I typically share advice or frameworks from other Success leaders, or from ar...

Issue #8: How do you advocate for Customer Success with Finance?
Issue #8: How do you advocate for Customer Success with Finance?
Jun 17, 2020 4:05:00 PM

An interview with: When advocating for budget with your peer in Finance, the data should speak for itself. Finance doesn...

 
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