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The Principles of a Remarkable Customer Experience: A Chief People Officer Turned CCO’s Perspective
The Principles of a Remarkable Customer Experience: A Chief People Officer Turned CCO’s Perspective
Mar 13, 2024 10:27:00 AMFEATURING RACHAEL POWELL, FORMER CHIEF CUSTOMER OFFICER AT XERO This article is part of our 2.0 Leadership Series, where...
Pricing? Yep, the CS Leader Has To Drive This Too
Pricing? Yep, the CS Leader Has To Drive This Too
May 16, 2022 8:52:10 AMFEATURING KYLE POYAR, OPERATING PARTNER AT OPENVIEW This article was originally featured in 2.0—the first magazine for C...
The Fast & Furious Career Path of Kellie Capote
The Fast & Furious Career Path of Kellie Capote
Sep 14, 2021 8:27:33 AMFeaturing Kellie Capote, Chief Customer Officer at Gainsight This article is part of our 2.0 Leadership Series, where we...
4 Ways CCOs Get "Stuck”
4 Ways CCOs Get "Stuck”
Aug 31, 2021 8:09:52 AMFeaturing Rachel Orston, Chief Customer Officer at SmartRecruiters This article is part of our 2.0 Leadership Series, wh...
Say Goodbye to the Tactical CCO — Here’s What Strategic CCOs Focus On
Say Goodbye to the Tactical CCO — Here’s What Strategic CCOs Focus On
Jun 29, 2021 8:54:45 AMThis article is part of our 2.0 Leadership Series, where we provide practical insight into what strategic Chief Customer...
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