Theysaid newsletter

May 10, 2023 3:03:57 PM

You’re probably tired of hearing about this, but growing revenue in today’s market is rough. So for SaaS companies...

Feb 8, 2023 4:29:36 PM

When it comes to investing in the stock market, Warren Buffet famously offered the advice to “Be fearful when others a...

Nov 30, 2022 4:08:06 PM

Emily Ryan has over 15 years of experience coordinating teams across Sales, Post-sales, and Product/Delivery to ensu...

Nov 16, 2022 4:00:00 PM

Last month we announced the release of the third issue of the 2.0 magazine, titled Product Market Fit. In it, the comm...

Sep 7, 2022 4:00:00 PM

For this newsletter issue, we handed the reins over to a team of Customer Success experts at SV Academy who asked thei...

Aug 4, 2022 10:18:59 AM

For this week’s newsletter issue, we asked over 10 Customer Success leaders this question: “What’s one skill every CSM...

Jul 13, 2022 4:47:28 PM

Shreesha Ramdas, 7+ year CEO of the Customer Success platform Strikedeck (acquired by Medallia in 2019), is passionate...

Jun 23, 2022 2:32:39 PM

In this newsletter, you’ll get an interesting sneak peek at Jyo Shukla’s new book about building customer-centricity i...

Jun 9, 2022 9:51:41 AM

If you read any recent article about creating a great onboarding experience for customers, you will undoubtedly hear abo...

May 26, 2022 10:20:56 AM

When Nick Chang joined Palo Alto Networks in September 2021 as Global Head of Network Security CS, he saw a fast-movin...

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