AI Moderated Testing

AI-moderated testing is a research method where an artificial intelligence system runs the session instead of a human moderator. The AI guides participants through tasks and questions, adapts based on what they say, and keeps moderation quality consistent across every participant, regardless of how many sessions are running at once.

Researchers configure the study upfront: tasks, questions, and branching logic. Then the AI takes over. It interacts with participants in real time, asks follow-ups when responses are vague or surprising, and keeps things on track. After testing, it synthesizes findings into themes and surfaces the moments that matter most.

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