TheySaid Blog

Browse our blog for tips, insights, and stories on simplifying work and making a difference at your organization

TheySaid 3.0 Launch

TheySaid 3.0 — Our Biggest Ever Product Release

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Lihong

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October 19, 2025

Tips & Tricks for Gathering Better Feedback with AI

by

Lihong

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March 27, 2026

AI Feedback Templates

5 AI Feedback Templates You Want to Steal Right Now

by

Lihong

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March 27, 2026

Most Frequent Questions About AI Feedback

The Most Frequent Questions About AI Feedback, Answered

by

Lihong

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March 27, 2026

Boosting NRR

Boosting NRR: Early Indicators Every Revenue Leader Must Know

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September 27, 2023

Evolving NPS From Dial-Up to Fiber Optic: What We Can Learn from Blockbuster, Fax Machines and Paper Maps

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September 12, 2023

10 years searching: Finally finding my secret sauce for 3x win rate

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August 2, 2023

Finding Repeatable Land-and-Expand Strategies in the PIT

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May 22, 2023

Customer Perceived Value: The Crystal Ball for Business Growth

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May 17, 2023

Who Owns Upsells? Finding the Right Combination For Customer Growth

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April 28, 2023

The Reasons Why CROs and CCOs Are Surprised when Customers Churn

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April 18, 2023

Transform Enterprise Feedback with TheySaid Customization

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March 31, 2023

Product Market Fit Is the Future for Customer Leaders

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January 5, 2023

Why Success Leaders Must Own Upsells and Cross-sells (And How to Do It)

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November 18, 2022

How to buy a Customer Success Platform

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October 20, 2022

Pricing? Yep, the CS Leader Has To Drive This Too

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May 16, 2022

The Latest 2.0 Magazine is Out: Customer-Led Growth

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February 1, 2022

Why Your Budgeting Narrative Must Change

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January 24, 2022

Partnering With Product to Best Represent Your Customers

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October 20, 2021

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